StormAudio - Knowledge Center
ART - Troubleshooting
“Sad Emoji” or warning (/ “!”) measurement
When confronted to a “bad” measurement for ART, Dirac Live UI will show you a or a “!” in place of your measurement point:
This means this measurement wont be able to be processed for ART and should be replaced by a proper one.
As per Dirac recommendation, the main points you should look out for to make a better measurement:
Change USB port for your microphone (USB mics)
Increase master volume to improve signal to noise ratio
Change your MIC cable
Change computer
Change microphone
If after doing all that it didn’t improve, create a ticket at Dirac Service Desk for help.
Dirac Live Bass Control and ART unavailable
Dirac Live Bass Control and ART are unavailable in section Filter Desing, only Dirac Live is shown.
This might disable the filter exportation from Dirac Live. This is a current limitation when grouping subwoofers in the Dirac group setup of our WebUI. The reason behind this is because of the way we now handle Dirac filters since ART release.
Enable Dirac Live Bass Control and ART features
To enable Dirac Live Bass Control and ART features : ungroup your subwoofers from the Dirac group setup in StomAudio WebUI.
Group subwoofers in Dirac calibration
To group you subwoofers in Dirac calibration : use multiways subwoofers during Theater creation.
Dirac Live UI does not see my ISP and can’t connect to it
In our ISPs, we are currently limited to 20 unique Dirac profile exports across all speaker layouts. Normal profiles and Dirac duplicates do not suffer this limit, you can create as many as you want.
If you reach the limit, the Dirac process will show as if it started from the WebUI, but will not start in reality. This can explain why you cannot connect your ISP to Dirac.
This is a known bug from our latest 4.5r0 that should be resolved in the next release. You should expect a warning and the UI should impeach you from entering Dirac Mode.