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How to update your ISP to the latest firmware through the ISP’s WebUI.

Prerequisites

Download the latest firmware from the Client Portal. The firmware name should be:

“isp_[version][date].ssp”

Your ISP needs to be powered on and connected to your LAN.

You need to access the ISP’s installer WebUI.

Warning

If you’re currently using a firmware version earlier than 2.1r0, contact the Support Team to update your ISP.

...

Note

Before upgrading to the 4.2r0 version and above, you need to update your unit to the 4.1r2 version.

Instructions

  1. Check your Firmware version in the WebUI.

  2. Perform a Configuration Backup to restore after the upgrade if you want to keep your ISP configuration.

  3. Press the “Firmware Upgrade” button and a pop-up window will show up.

  4. Select the .ssp file you downloaded earlier from your computer.

  5. Press Upload to start the update. After a few minutes your ISP will reboot using the new firmware.

  6. Make sure to Restore your configuration after the update is complete.

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