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Here is a quick guide on how How to update your ISP to the latest firmware through the ISP’s WebUI.

Prerequisites

Download the latest firmware from the Client Portal for your unit. The firmware name should be: isp

For ISP Elite (MK1/2/3) & ISR & 2ISP: “isp_[version].ssp.[date].ssp”

For ISP Core & Evo: “isp_core_[version][date].ssp”

Your ISP needs to be powered on and connected to your LAN.

You need to access the ISP’s installer WebUI.

Warning

2.1r0
If you’re currently using a firmware version earlier than 2.

...

Info

Your ISP needs to be updated to the 3.5r7 firmware before updating 1r0, contact the Support Team to update your ISP.

Note

3.5r7

If the current version of your ISP is older than 3.5r7, you need to first upgrade your device to firmware 3.5r7 before you can update to 4.0r1 and above newer versions. It is also Firmware 3.5r7 and newer versions are available in the Client Portal.

You then must After upgrading from older versions to 3.5r7, you need to adjust your Channel Setup for Dirac to group Multi-way or Active speakers channels. (Maybe do a KB article about that)

Note

If you’re currently using a firmware version earlier than 2.1r0, contact the Support Team to update your ISP.4.2r0

Before upgrading to the 4.2r0 version and above, you need to update your unit to the 4.1r2 version.

Note

4.6r0p2

Firmware 4.6r0p2 needs to be applied twice on ISP Elite MK3, ISP Core, ISP Evo and ISR Fusion. The boot sequence needs to be updated before the actual update.

Instructions

  1. Check your Firmware version in the WebUI.

  2. Image Modified

    Perform a Configuration Backup to

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  1. keep your previous firmware ISP configuration in a file.

  2. Press the “Firmware Upgrade” button and a pop-up window will show up.

    Image Modified
  3. Select the .ssp file you downloaded earlier from your computer.

  4. Press Upload to start the update. After a few minutes your ISP will reboot using the new firmware.

...

  1. Perform another Configuration Backup to keep your new firmware ISP configuration in a file.

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