Audio/Video dropouts

Most dropouts can be easily addressed:

• Try a full power cycle of the ISP.

• Check your HDMI connections

• Try another HDMI cable

• Check you don’t fold the HDMI cable too much and avoid sharp angles (even more for optical HDMIs)

• Check your HDMI source settings

• Check your TV/projector settings

If you still experience dropouts after trying all of the above, submit a ticket on our Service Desk.