StormAudio - Knowledge Center

Firmware Update

Owned by Thibaud, created
Last updated: Jan 09, 2023
2 min read

How to update your ISP to the latest firmware through the ISP’s WebUI.

Prerequisites

Download the latest firmware from the Client Portal. The firmware name should be:

“isp_[version][date].ssp”

Your ISP needs to be powered on and connected to your LAN.

You need to access the ISP’s installer WebUI.

If you’re currently using a firmware version earlier than 2.1r0, contact the Support Team to update your ISP.

If the current version of your ISP is older than 3.5r7, you need to first upgrade your device to firmware 3.5r7 before you can update to 4.0r1 and newer versions. Firmware 3.5r7 and newer versions are available in the Client Portal.

After upgrading from older versions to 3.5r7, you need to adjust your Channel Setup for Dirac to group Multi-way or Active speakers channels.

Instructions

  1. Check your Firmware version in the WebUI.

  2. Perform a Configuration Backup to keep your previous firmware ISP configuration in a file.

  3. Press the “Firmware Upgrade” button and a pop-up window will show up.

  4. Select the .ssp file you downloaded earlier from your computer.

  5. Press Upload to start the update. After a few minutes your ISP will reboot using the new firmware.

  6. Perform another Configuration Backup to keep your new firmware ISP configuration in a file.

StormAudio - Knowledge Center